FAQ

Credit will return to the original form of payment. If you paid in cash, a check will be mailed to the address on your patient's chart.

As a new patient, we do not have an established relationship with you and/or your insurance plan. Since we are able to see you on the same day and provide same-day services. We ask you to make a financial arrangement for services rendered. Please provide us with your up-to-date insurance so the billing department is able to submit a claim on your behalf. Please note that reimbursement is not guaranteed. If your insurance reimburses you directly, great! If payment comes to us, we will contact you regarding your account.

We submit all services rendered to your dental plan. For patients coming in for a limited exam. Determining the full scope of treatment in advance can be challenging, as the need for specific X-rays or diagnostic tests often becomes clear only during the appointment; please note that the initial office fee contributes toward the cost of the initial examination and any necessary X-rays, but it may not fully cover all diagnostic procedures or additional services rendered.

If you were seen on an emergency basis. Due to time, we can only start a root canal, which will help relieve the pain in the meantime until you set your second appointment. At the time of your visit, the doctor will go over this 2-step appointment procedure and the details of the treatment. We cannot send a claim to your insurance for unfinished treatment. A claim will be submitted once the root canal is completed.

Being "out-of-network" simply means we do not have a pre-negotiated rate contract with your specific provider. This does not mean you lack coverage, as many plans offer competitive out-of-network benefits. We recommend contacting your insurance company for details on your specific plan.